Once upon a time, it was a dark and stormy century,
and businesses needed to stay competitive.
No longer is a mail room a place to sneak a smoke and horse around. Companies are required to meet compliance requirements and service level agreements. They have to monitor key performance indicators, too, and deal with outsourcing. In other words, no more fooling around with mail!
Old school mail rooms have become modern mail centers. All aspects of mail services have improved significantly: safeguarding mail against threats, maintaining a chain of custody to ensure that no items go missing, and transitioning to digital mail. But even the best technologies are insufficient if they stand alone, separate from each other.
MailCenter21 provides an architecture for integrating all of your
mailing equipment and software together across all of your sites.
Now you can know the volume handled, the time used, and all the staff activity via every piece of equipment and software application, and from all sites. Operations managers can look into what's happening at each site or for each workflow from anywhere by eliminating duplicate data entry, manual reporting, and loss of custody information between systems, costs go down and item losses decline.
MailCenter21 gathers data from all of your systems to make reporting easier and simpler for inbound, outbound, and desk-to-desk workflows, for all sites and for all categories of items. That includes mail and parcels, but also IT equipment, customer mail, and backups. We make measuring, reporting, and managing mail services easy, even across the largest organizations with multiple sites.
Who is the MailCenter21 "we?"
We are currently a partnership of eight companies, each an expert in our respective fields: Bear River, DualDraw Homeland, Image Architects, Modular Millwork/IOPC, Opex Corporation, SoBran, Tritek Technologies, and TZ Packaged Asset Deliveries.
Bear River initiated MailCenter21 and first demonstrated the concept live at the 2010 National Postal Forum in Nashville. In 2011, the MailCenter21 partners, led by Bear River, won a contract from a large federal agency to build a scalable, secure, and complete digital mail system.